Privacy Policy

The Buldana District Central Co-operative Bank Ltd., Buldana (The Bank) recognizes the expectations of its customers with regard to privacy, confidentiality and security of their personal information that resides with the Bank. Keeping personal information of customers secure and using it solely for activities related to the Bank and preventing any misuse thereof is a top priority of the Bank. The Bank has adopted the privacy policy aimed at protecting the personal information entrusted and disclosed by the customers. This policy governs the way in which the Bank collects, uses, discloses, stores, secures and disposes of personal information and sensitive personal data or information.

”Personal information” means any information that relates to a customer, which either directly or indirectly, in combination with other information available or likely to be available with the Bank, is capable of identifying such person. “Sensitive personal data or information” of a person means such personal information which consists of information relating to: FINANCIAL INFORMATION including information of account number, PASSWORDs, and other credentials for all digital/non digital payment instrument like CARDS, APP, etc, MENTAL, PHYSICAL and BIOMETRIC records, data and history, etc.

Any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as personal information for the purposes of this Policy and the Bank shall not be responsible for the same.

This Policy is applicable to personal information and sensitive personal data or information collected by the Bank or it’s affiliates directly from the customer or through the Bank’s online portals, mobile apps and electronic communications as also any information collected by the Bank’s server from the customer’s browser.

The personal information collected by the Bank shall not be disclosed to any other organization except:

Where the disclosure has been agreed in a written contract or otherwise between the Bank and the customer;

Where the Bank is required to disclose the personal information to a third party on a need-to-know basis, provided that in such case the Bank shall inform such third party of the confidential nature of the personal information and shall keep the same standards of information/ data security as that of the Bank.

Where the Bank is required to disclose the personal information to the regularity body like Reserve Bank of India, State of Central Government or its authorised departments/agencies under any law for the time being in force or will be in force in future.

The security of personal information is a priority and is protected by maintaining physical, electronic, and procedural safeguards that meet applicable laws. The Bank shall take reasonable steps and measures to protect the security of the customer’s personal information from misuse and loss, un-authorized access, modification or disclosure. The Bank maintains its security systems to ensure that the personal information of the customer is appropriately protected and follows the extant standard encryption norms followed for the transmission of information. The Bank ensures that its employees and affiliates respect the confidentiality of any personal information held by the Bank.

The banks digital platforms use various third party analytical tools. These tools use cookies which are downloaded to your device when you visit a website/app in order to provide a personalized browsing experience. Cookies are used for lots of tasks like remembering your preferences & settings provide personalized browsing experience and analyse site operations. These cookies collect information about how users use a website, for instance, how often visited pages. All information collected by third party cookies is aggregated and anonymous. By using our website user/s agree that these types of cookies can be placed on his/her device. User/s is free to disable/delete these cookies by changing his/her device / browser settings. The bank is not responsible for cookies placed in the device of user/s by any other website and information collected thereto.

In order to address any discrepancies or grievances related to the personal information residing with the Bank, the customer may visit:https://www.buldanadccbank.com/

The Bank may, from time to time, change this Policy. The effective date of this Policy, as stated below, indicates the last time this Policy was revised or materially changed. Also the information displayed on this site and across various platforms like mobile apps is the sole property of the Buldana District Central Co-operative Bank Ltd., Buldana

Policy Starts Date : 02.07.2022